When it comes to diversity in advertising, companies often get it wrong. Whether we’re excluded all together or included in a stereotypical way, advertisers often miss the mark when it comes to marketing to people of color. But one ad agency hopes to change this.

In AMC’s new show The Pitch multicultural ad agency (the only on the show) Muse Communications hopes to shine a light on the lack of non-white people currently in the industry.

Jo Muse, chief creative officer of Muse, explained his company’s mission: “The rate of hiring and retention of people of color has always been dismal in the advertising industry. It’s time the public felt the outrage of these people who, even now, can’t find a job in this business, much less move up to the executive ranks.”

To further their cause Muse Communications created a series of ads to shine a light on the lack of diversity within the advertising industry. In one ad called “White Space,” a black woman in an all-white office laments, “They say it’s because they can’t find us. But they can find us when they want our money.”

The ad aired during last week’s episode of The Pitch and Muse Communications hopes that their ad will serve as a catalyst for change. Because as they explain, “Saying you want to do more about diversity is not the same as getting something done.”

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  • iQgraphics

    Oh please oh please…
    Although I believe in my soul that ‘Marketing is where creativity goes to die’ (trademark)

    The responsibility of diversity does not fall in the hands of the marketers and advertisers… it falls on specific company, the brand, the business.

    If at a pitch meeting, the company does not express their targeted demographic to the marketing and advertising team, whose fault is it when the end result is lily white.

    And is this ad addressing the issue of color of the people in the advertising agencies??? Again… that’s a company issue.

  • Ms. Information

    They need to because they are missing the mark with these Mary J. BLige chicken commercials — at least get a token Black in there to help – geesh.

    • iQgraphics

      things to avoid
      chicken, watermelons, monkeys and tap dancing…

      class dismissed ;)

    • Muse

      [email protected] tap dancing LOL!!!

  • minna k.


    this actress is over-accessorized, and I could barely hear a word.)

    But on topic. I don’t need to be marketed at. I don’t need a commercial’s poor attempt at “getting” me. It usually ends up being offensive.

    Most adults have probably adapted to the 30 year old marketing tactics, and are not as affected by commercials.

    Companies should spend more money making a decent product, so they won’t need to gain favor through subliminal means. Many of the products that I buy have virtually no advertisement, and an occasional positive you tube review. I am more interested in how a product performs in real life.

    Also, it’s 2012 and WE are still asking THEM to “let us in”.

    • iQgraphics

      ‘Also, it’s 2012 and WE are still asking THEM to “let us in”.’
      YUP!! +1

  • Is that Janay – Derwin’s Baby Mother, from THE GAME!???

    Sorry, I know I should probably have something to say about the case in point as I work in an advertising agency, but frankly the point is very simple.

    In the UK black folks don’t have enough of the market share to warrant black faces in the ads. There could be a white lady with a curly perm selling a box of relaxer and we’d still buy it. True stories. The only brands that do consider including more ethnic minorities are more socially aware brands, but that is few and far between.

    I’ve sat round a table and heard the a marketing director of a well know skincare brand say they wanted to have a white ,blonde hair, blue eyed baby in the ad, as that represent purity and cleanliness! YES YOU READ THIS RIGHT!!??

    Black America BE GRATEFUL!! LOL!

  • my_reply

    Actually I’ve been a bit impressed with ads and their featuring of black people lately. Ignore that Pepsi super bowl commercial, the MJ Blige thing, and all those McDonald’s commercials.

    When I was younger, the black people in ads all looked like Halle Berry. Now they show dark skinned people and people with natural hair. That’s cool. We make up a small portion of the population so that’s why we are not seen in a lot of the ads, but black people are not invisible. I feel like since we make up 12% of the population, I expect the commercials to reflect that. In my opinion, advertisers are much better at diversifying than casting directors for TV shows or movies.

    Black folks want to be in almost half of the commercials! Advertisers are pretty smart at targeting a certain group. So it makes sense that they would see us when they want our money. That is what they are also doing with everyone else. Based on a certain channel or certain show, advertisers will choose who to sell to.