Shawanna Thompson

A customer claims a Houston nail salon denied her service because of her weight. According to Shawanna Thompson, she was told her weight was a problem and she would probably break their pedicure chair.

“It was very shocking and astonishing that someone would come and out of the blue exclaim that I was too big to get a pedicure,” said Thompson.

The  manager at Airtex Nail Salon allegedly told Thompson that her chairs cost too much to have someone so big sitting in them.

“She said yes you are too big, our chairs cost $2,000 and you are going to break the chair. I said I have been here before.”

Thompson said if the salon wants to have a weight restriction, they should apply them consistently. She said the policy should be posted so customers of all sizes can see it and decide whether they want to spend their money there. Thompson said many of her family and friends go to the salon, but she is encouraging them to boycott the establishment.

Thompson says she’s never going back and just wants others to learn from this experience.

“You have a choice. You don’t ever have to take any disrespect or discrimination. You have to say something about it.”

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