Waitstaff will eventually learn to use tact when attempting to identify customers on receipts. A British restaurant came under fire when two customers were provided their receipt and learned they were identified as “gay guys”. Al Butler and his friend, both aged 26, were not too pleased when they noticed the labeling on their receipt from Judson’s Bar, in Pocklington, East Yorkshire. Ironically, both men identify as straight.
“I obviously thought it was inappropriate,” said Butler in an interview. “It’s as equally unacceptable as racism… It’s not a bad thing to be called gay — although I’m not and neither is my friend — but I think it’s prejudiced. It’s jumping to a conclusion without the need to do so.”
Once Butler issued a complaint to the waitress, she told him, “Sorry, there’s nothing I can do.”
Peter Ward, the bar’s own, did issue his own apology, stating, “We have apologized unreservedly. While it was completely wrong, I don’t feel it was prejudiced… It was completely unprofessional and it is not what our business is about.”
A spokesperson for the York Lesbian, Gay, Bisexual and Transgender Forum discussed the incident with reporters, stating, “Clearly this is an unacceptable and wrong stereotype made by a member of staff at the bar, but it is also a mistake which could cause great offence and upset to anyone involved, regardless of their sexuality… We would welcome any business to contact us should they feel their staff require training on issues of equality, where we would be more than happy to assist.”
According to reports, the waitress involved in the incident has been disciplined and the bar is now looking into training initiatives to make sure something like this doesn’t happen again.